This Privacy Policy ("Policy") describes how Coinscryp ("we", "our", "the Platform") collects, uses, discloses, and protects personal information when users ("you", "the Client") engage with our services, including exchange features, on-chain tracking, and support requests at Coinscryp.

This Policy is written in accordance with the General Data Protection Regulation (GDPR), applicable European privacy legislation, and cryptocurrency exchange industry-standard security practices.

1. Scope of this Policy

This Policy applies solely to data collected through the Coinscryp platform in relation to:

  • User registration and account creation
  • Identity verification (KYC) for cryptocurrency exchange compliance
  • Exchange activity and transaction processing
  • Wallet address monitoring and on-chain tracking
  • Support requests related to exchange and tracking activity
  • Security monitoring and fraud prevention

It does not apply to any third-party services, external wallets, or unrelated cryptocurrency platforms.

2. Data We Collect

We may collect and process the following categories of personal data:

Identification Data:

Full name, date of birth, nationality, government-issued ID documents

Contact Information:

Email address, phone number, physical address

Financial Information:

Bank account details, payment method information, transaction history, cryptocurrency wallet addresses

Trading Data:

Trading history, order information, portfolio data, market activity

Technical Data:

IP address, device type, session timestamps, browser environment, API usage

All data is collected for the purpose of providing secure cryptocurrency exchange services and maintaining regulatory compliance.

3. Purpose and Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a Contract: To provide cryptocurrency exchange services, process transactions, and manage your account
  • Compliance with a Legal Obligation: To meet Anti-Money Laundering (AML), Know Your Customer (KYC), and other cryptocurrency regulatory requirements
  • Legitimate Interests: To maintain platform security, prevent fraud, and improve our cryptocurrency exchange services

We may use anonymized data for analytics and platform improvement purposes.

4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, including:

  • Completion of the verification and access process
  • Compliance with applicable laws and regulations
  • Maintenance of internal audit logs and security records

Once data retention is no longer required, your information will be securely deleted or anonymized in accordance with GDPR Article 17.

5. Data Sharing and Transfer

We do not share, sell, or disclose your data to any third parties for any commercial purpose.

Your information may be shared with trusted service providers strictly for the following reasons:

  • Processing cryptocurrency transactions and blockchain operations
  • Payment processing and bank transfer services
  • Identity verification and compliance services
  • Security and fraud prevention services

In the event of lawful regulatory inquiry or court order, we may disclose data to competent authorities in full compliance with cryptocurrency regulations.

6. International Data Transfers

Where necessary, your data may be transferred securely within the Coinscryp platform's international infrastructure, subject to safeguards that meet EU adequacy requirements. All data transfers are protected by appropriate security and encryption standards.

7. Data Security

We implement a range of technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including:

  • End-to-end session encryption
  • Identity-tagged access handling
  • Secure data storage environments
  • Strict access control for internal personnel

All access to personal data is logged and restricted to authorized compliance officers only.

8. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data (Art. 15)
  • Request correction of inaccuracies (Art. 16)
  • Request deletion of your data under certain conditions (Art. 17)
  • Object to or restrict certain types of processing (Art. 18)
  • Request a copy of your data in a machine-readable format (Art. 20)
  • Lodge a complaint with a supervisory authority

9. Cookies and Session Tracking

The Coinscryp uses session cookies strictly necessary to manage authentication and platform functionality. Third-party resources loaded by this site (including Bootstrap, Font Awesome, Google Fonts, and TradingView widgets) may set their own cookies or make network requests subject to their respective privacy policies. No additional first-party tracking or analytics cookies are used beyond what is technically required to operate the service.

You will be informed of all cookie use at the point of entry.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, operational needs, or system policies.

Any changes will be posted to this page with a revised "Effective Date."

Continued use of the Coinscryp after updates constitutes acceptance of the modified Policy.